It’s summertime, but the industry is staying pretty busy. This week, we have news about our industry putting pressure on our elected officials to provide funding for U.S. companies under the CHIPS Act, and a counterfeit parts symposium presented by SMTA in Maryland next month. We also bring you articles about ultra HDI design and material selection, and our most recent On the Line with… podcast with Zac Elliott of Siemens.

The Doctor's In: How Health Smart Are Smartwatches?

June 7, 2023 | Henry Crandall, IPC Student Board Member

Sure, smartwatches are state-of-the-art and snazzy, but what do they really tell us about our health? Do their growing reams of data on us impress or carry clout with actual health care professionals? What types of sensors are engineers putting into watches that might give us that extra glimpse of what’s happening under our skin, from temperature to blood flow, or even a heart issue? Let’s dive into watches, from start to future.



If you’re not at the table, you’re on the menu. That’s one of the reasons, in his State of the Union address, President Biden's praise for an emerging manufacturing renaissance was so welcome. He said, “If we...

I’ve spent a good part of my career working on disciplines such as process control and technology management, and troubleshooting complex issues in electronics manufacturing. I also spent quite a bit of time formulating chemical...

It’s Only Common Sense: What Do Sales Reps Want?

June 5, 2023 | Dan Beaulieu, DB Management

As I continue my series on closing the gap between independent sales reps and their principals, I thought the next step would be to talk about what reps are looking for in an ideal rep-principal partnership. I talk to a lot of sales...

Fein-Lines: AI—Here and Changing the World

June 1, 2023 | Dan Feinberg, FeinLine Associates, Inc.

Every day we hear more about artificial intelligence and, specifically, AI-powered chatbots. Some of us have learned to use this new and rapidly growing technology. Some read about it but do not fully understand or care what it does,...

Customer Service Featuring:

  • Dan Beaulieu’s Five Favorite Customer Service Columns an I-Connect007 Compilation
  • A Mini Manufacturing Ecosystem by Paige Fiet
  • Customer Service Starts With a Quality Product interview with John Johnson
  • The Most Important Thing About Customer Service interview with Marge Laney
  • Positivity Boosts Employee Morale by Todd Kolmodin
  • Knowledge: The Heart of Great Customer Service interview with David Thomas
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