It’s summertime, but the industry is staying pretty busy. This week, we have news about our industry putting pressure on our elected officials to provide funding for U.S. companies under the CHIPS Act, and a counterfeit parts symposium presented by SMTA in Maryland next month. We also bring you articles about ultra HDI design and material selection, and our most recent On the Line with… podcast with Zac Elliott of Siemens.

The Mindset Behind the Customer Experience

June 9, 2023 | Brian Wallace, HR Strategies

Brian Wallace, CEO/consultant with HR Strategies Now in Houston, Texas, shares a couple of thoughts on the importance of understanding the connection between customer experience and the employees’ mindset.



Nolan’s Notes: Getting Real About Sustainability

June 5, 2023 | Nolan Johnson, I-Connect007

As we gathered content for this issue of SMT007 Magazine, I kept reflecting on my early 1980s college history class on World War II. I had been surprised to find that my textbook was written by a physicist from the Manhattan Project...

Maggie Benson’s Journey: The Tale of the Cost-Estimate Problem

May 31, 2023 | Ronald C. Lasky, Indium Corporation

Indium Corporation’s Ron Lasky continues this series of columns about Maggie Benson, a fictional character, to demonstrate continuous improvement and education in SMT assembly. In this episode, Sue and Andy get to visit an SMT...

Standard of Excellence: Three Tools to Deliver Great Customer Service

May 30, 2023 | Anaya Vardya, American Standard Circuits

Being good enough is no longer enough. As the market becomes more competitive, the demand for great customer service increases. We are no longer competing with rival companies in our own field; we are up against the best in the world....

Sustainability Featuring:

  • Siemens Experts Introduce New Sustainability Podcast
  • iNEMI Develops Tools for Sustainable Electronics by Mark Schaffer
  • Is Sustainability in Manufacturing a Benefit or Burden? by Michael Ford
  • The Role of ‘Sustainable’ Automation with Jeff Forster
  • The Right to a Safe, Healthy Work Environment by Pamela Brody-Heine
  • Finding Sustainability in Additive Processes by Art Wall
  • Sustainably Clean with Tom Forsythe
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